We have a computerised repeat prescription system for which we require two working days' notice for your prescription to be ready for collection. When you require a further supply of your medicines, return the tear-off computer slip to the surgery. Please enclose a stamped addressed envelope if you wish your prescription to be posted back to you. We do not take requests via the telephone.
If you need long-term medication your doctor will authorise you to obtain repeat prescriptions. To order your prescription please bring to the surgery, post or fax your re-order slip. If you do not have your re-order slip, write down on a piece of paper, your name, date of birth, who your doctor is and the medication required, with the dosage if known.
If you have registered for our on-line service you may order your prescription via that method also.
The surgery requires two working days to process your prescription request. If your prescription is to be posted please allow enough time for postage and two working days for processing. We do not count weekends in the number of days.
Examples:
• Brought into surgery on Monday - will be ready for collection on Wednesday after 1.00pm.
• Faxed to surgery on Thursday - will be ready for collection on Monday after 1.00pm.
• Posted through surgery letter box at the weekend - will be ready for collection on Tuesday after 1.00pm.
Pharmacy Collection
If you have arranged for a pharmacy to collect prescriptions on your behalf, please write on your order slip the name of the chemist. We will only give prescriptions out to pharmacies if the prescription has that chemist's name written on it. Some pharmacies may require further time in which to obtain certain medications.
HOW DO I....
OBTAIN A DOCTOR'S CERTIFICATE?
Fit to work certificates (SC1) for the first seven days of absence from work are available from reception, your employer or a post office. After this initial period they will be provided at the time of a consultation with your doctor. A fee will be charged for private certificates.
