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What is Anima?
Anima seamlessly and confidentially integrates with your medical record bringing improvements to how you access care and appointments and how our staff assess your condition. While you are still able to call the surgery, the online triage form through Anima will ask you the same questions, streamlining the process. This is another option for our patients to use to contact us about a medical problem, admin request or ask a simple question.
Anima is open all day and is monitored by a clinician throughout the day.
There is no need to rush to submit your request first thing in the morning.
If the system reaches a certain number of cases, it will temporarily pause once the safe working limit has been met. As soon as capacity becomes available again, the system will reopen.