Appointments

If your condition is non-urgent, you can get in touch with us using our online consultation platform called Anima.

Simply follow the on-screen instructions and answer the multiple-choice questions in the online form. Anima prioritises each form based on clinical urgency and need using the information you provide. This will help us ensure you get the right help, whether it's self-care advice, a prescription ready for pickup at your chosen pharmacy, an in-person appointment at the practice, or something else. It’s convenient, secure and could save you time.

Whether you call, visit in person, or use Anima, we make sure patients are seen by the most appropriate clinician in the most appropriate time frame for the presenting medical issue.

Anima is a secure online platform for medical or admin queries. To use it you must sign up using your email address. For more information click here. Contact Us Online with Anima

It will take you through a detailed questionnaire and your case will be reviewed by one of our team. Appointments will be allocated according to clinical need and urgency. We offer same day and pre-booked appointments or else you may be directed to another service, such as physiotherapy or health and wellbeing team.

Alternatively contact us by telephone on 01536 723566

Our telephone lines get very busy, particularly from 8am each day, so if you are able to wait until the afternoon please do so. We also have a callback option that operates at times of high demand meaning that you can register and we will phone you when you reach the top of the queue. 

If you are unable to use Anima then our care navigators can submit an Anima request on your behalf and will go through the Anima questionnaire with you. 

In person: Unfortunately we do not book appointments in person, so if you need medical attention please use Anima or telephone us.

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

Home visits will only be made to patients the doctors consider to be too ill or immobile to come to the surgery. There is no automatic right to a home visit. Requests should be made, if possible, before 10.30am giving the receptionist as much information as you can to assist the doctor in deciding the degree of urgency.

The Kettering GP Enhanced Access service makes it easier for you to book an appointment with a local GP or other healthcare professional at a time that is more convenient for you. This includes evenings, weekends and Bank Holidays.

Face to face appointments are available at Prospect House, Kettering.

Enhanced access appointments are available as follows:

• 4pm to 8pm Monday to Friday
• 9am to 5pm Saturday

A range of appointments are available through the service, including the following:

• Specialist children’s nurse for minor illness (0 to 6 years)
• GP’s for routine appointments
• Health Care Assistant for wound dressings
• Dedicated Mental Health Practitioner for acute anxiety, depression and stress
• Physio who specialises in acute MSK conditions (16+)

All appointments for the Kettering GP Extended Access Service will take place at:

Prospect House 
121 Lower Street
Kettering
NN16 8DN

To book your appointment at the HUB, please call 01536 723566 

Lakeside Plus in Corby provides medical treatment from 8.00am until 8.00pm every day of the year. It is located at the Willowbrook Health Complex on Cottingham Road, Corby, NN17 2UW. (just by the boating lake).

Further information about Corby Urgent Care Centre is available on the One Medicare website